For citizens, public transport related info is scattered across departments, type of transport etc. Urban citizens navigate various modes within cities, rural-urban transport is needed by rural citizens and intercity transport is easier to navigate for online first users. Small local efforts such as m-indicator in Mumbai have helped to integrate various sources and provide real time information to citizens, but nothing exists as a complete and scalable solution.

About Contributor

Kompal earned her Bachelor's in Computer Engineering from Mumbai University and is now pursuing a Master's in Augmented Reality & Virtual Reality at IIT Jodhpur. She thrives on exploring her curiosities and designing impactful user interfaces. In her spare time, she enjoys playing Sudoku and working on her art.

About Mentor

Akshata is a human centered designer, with more than a decade long experience in US and India. Akshata is passionate about pushing the envelope on using design to solve complex, social problems and create impact at scale. She holds three degrees- Masters in Design for Social Innovation from School of Visual Arts, New York and Strategic Design Management from National Institute of Design, Ahmedabad, and a Bachelors in Design from National Institute of Fashion Technology, Delhi. Akshata loves playing board games, and is a published author of two children's books, which she wrote for her two daughters.

Key Impact Takeaways:

  1.  Kompal (contributor) conducted rigorous User Research In Rajasthan and Maharshtra to uncover challenges commuters face, which helped prioritize “Making Bus information more accessible”
  2. The solution designs created are contextually relevant for citizens (whatsapp interface), and also thoughtfully includes those who don’t have smart phones through phygital solutions

Contributor Experience

Mentor Experience